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Dear Valued ADT Customers,
If you are experiencing performance issues with your Pulse app, we suggest logging out of the mobile app or portal and logging back in. Our teams are aware of the intermittent issues and are working to resolve them. We take this issue very seriously and apologize for any inconvenience this may cause you. Please rest assured that your system is functioning properly and being monitored by ADT, and no action is required on your part. Again, we apologize for any inconvenience.