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BOCA RATON, Fla., October 11, 2017 – Today, ADT, a leading provider of security and automation solutions for homes and businesses, celebrated one of its LifeSaver events in Manheim, PA where a family was reunited with rescuers who helped save them from carbon monoxide.
The ‘silent killer’ scare happened August 25 as Rachael Wood was hours away from home where her mother was caring for her young daughter and a grandchild.
“ADT called on my cell and said there was carbon monoxide in my house and that the fire department had already been dispatched,” stated Wood. “They advised me to tell my family to get out until firefighters arrived.”
Also inside the house was a menagerie of pets including a dog, two cats, three ferrets and several reptiles. All were safely evacuated.
Using a portable air monitor upon arrival, first responders from the Penryn Fire Company pinpointed the source of the carbon monoxide to a faulty indoor pool heater.
“There were readings of carbon monoxide in the home that, over time, could have threatened the lives of everyone inside,” said Firefighter Zach Petticoffer. “I immediately shut off the gas and we aired out the home to make it safe.”
“If we did not have ADT, we could’ve been slowly poisoned by the leak,” said Wood. “I’m grateful to ADT and first responders for helping save our lives.”
To celebrate the save, ADT presented LifeSaver Awards to four ADT employees who each played a part. Included was Dispatcher Duane Hilton from ADT’s Customer Care Center in Rochester, NY who drove 300 miles to meet the family in person.
“I am so proud that my training and skills made a difference for this family,” said Hilton. “It was an honor to be here and see the joy on their faces.”
ADT awarded $5,000 to the Penryn Fire Company which will use a portion of the funds to buy another air monitor and equipment for a new rescue vehicle joining the fleet.
According to the CDC, 500 Americans die every year from carbon monoxide and up to 50,000 are poisoned. It’s estimated only 30% of American homes have C/O detectors.
ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse® interactive home and business solutions, and health services, meet a range of customer needs for today’s active and increasingly mobile lifestyles. Headquartered in Boca Raton, Florida.
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