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New Services will Extend Physical Security Expertise to Cybersecurity, Giving Consumers Online Protection 24/7
BOCA RATON, Fla., September 6, 2018 - Today, ADT Inc. (NYSE: ADT), a leading provider of security and automation solutions for homes and businesses, announced Digital Security by ADT, a new cybersecurity service that will offer peace of mind at home and on-the-go by helping protect a customer’s personal identity, digital data, home network and financial information. Beginning today, Identity Protection will be exclusively available on ADT’s enhanced e-Commerce platform, providing convenience and clarity for customers to shop for their security needs when and how they want.“Since ADT began in 1874, our mission has been to help keep families and homes safe,” said Jim DeVries, current President and incoming Chief Executive Officer of ADT. “With online threats occurring more often than ever before, our mission evolved to not only help protect the premises, but also people on the go and their network and digital identity. On average, cyber-attacks are happening every 39 seconds*, and Digital Security by ADT is an opportunity to extend the breadth and scale of our security monitoring to our customers’ personally identifiable information and network.”
With nearly eight in ten people experiencing, or knowing someone who has experienced, cybercrime**, digital protection has never been more important. Digital Security by ADT provides cybersecurity options for every consumer, including different levels of identity theft monitoring and protection, a personal secure virtual network (VPN) for easy and secure app-based Wi-Fi privacy outside of the home, and home network security using the secure Wi-Fi router, which can be installed by a trained ADT technician in minutes.Digital Security by ADT services and products will include:
- Identity Protection: Provides monitoring and support to help customers minimize their risk of identity theft and loss exposure. In addition to enabling customers to track their credit report activity and score so they can keep tabs on potentially fraudulent use of their credit, the service also includes: change of address notifications, public courts and criminal records monitoring, and 24/7 fraud incident resolution with up to one million dollars in Identity Theft Expense Reimbursement.***
Scheduled for launch this Fall:
- Dark Web Defense: This service will help protect customers by continually monitoring the public and private internet, notifying customers of possible suspicious activities associated with their personally identifiable information, including SSN, DOB, Passport, Drivers License, Medical ID number, credit/debit cards, bank accounts, telephone numbers and email addresses. Once alerted, customers can take proactive steps, such as calling ADT experts available 24/7 to begin fraud incident resolution services.
- Secure VPN: A powerful, yet easy-to-use, app for Windows, Mac, Android, and iOS devices that helps shield user’s information from cybercriminals attempting to hack into a user’s public Wi-Fi connection and intercept the data being sent to and received from computers or mobile devices. The app also enables anonymous browsing and access to users’ favorite apps and content anywhere they go, as if they were at home.
- Home Network Protection: Encompasses multiple digital security offerings, including an ADT-installed secure Wi-Fi router that helps protect customers’ home networks and an unlimited number of connected devices from cyber threats, as well as Secure VPN services, Sex Offender monitoring, Dark Web Defense, and 24/7 fraud incident resolution with up to $25k in Identity Theft Expense Reimbursement.***
As with all ADT services, Digital Security by ADT is supported by 24/7 live agent support. ADT’s comprehensive set of leading products offer customers peace of mind at home and on the go, helping them stay safe from cybercrime – and instead focus on their families and homes.Digital Security by ADT pricing ranges from $4.99 – $29.99 per month, depending on the level of protection. For more information about Digital Security by ADT, please go to www.adt.com/digitalsecurity .
About ADTADT is a leading provider of security and automation solutions in the United States and Canada, protecting homes and businesses, people on-the-go and digital networks. ADT delivers same-day service and live answer within seconds in customer operations, making security more accessible than ever before, backed by 24/7 support, helping customers feel more safe and empowered. ADT is headquartered in Boca Raton, Florida and employs approximately 17,500 people throughout North America.
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