ADT News

ADT News

Joe Cologgi, ADT Medical Alert Customer

Aging in Place with ADT Medical Alert

by ADT Newsroom Staff Last month, in Knoxville, Tenn., ADT celebrated the people and processes that came together to help save ADT customer Joe Cologgi, a 76-year-old man who fell and used his ADT Medical Alert button to get help. Joe was in a dire situation when he pressed his button, trapped

Elderly woman washes dishes with a medical alert bracelet on her wrist

Smart Home and Medical Alert Systems Help Seniors Stay Protected and Connected with Caregivers from Afar

As the COVID-19 pandemic persists across the country, seniors may once again be forced to isolate from loved ones to remain safe. This can be concerning for caregivers, both professional and family, who are responsible for checking in on an elderly patient or loved one in person. For caregivers who are unable to physically visit their patients or loved ones, smart home technology can be a unique solution as they allow caregivers to check-in remotely and even help recognize when health issues may be arising.

ADT Health employee uses special gloves and glasses to simulate conditions related to aging during ADT Senior Sensitivity Training.

Special Training Equips ADT Health Agents with Empathy

We’re passionate about taking the extra steps to best serve our customers, bring them peace of mind, and help them feel safe. One ADT team that goes above and beyond to serve their unique customer base is ADT Health. As a team that serves mostly seniors, ADT Health agents undergo special training to enable them to provide the best service possible, grounded in empathy and understanding.

Seniors And Smart Home Tech Are Advancing Together Toward More Helpful Care

During the COVID-19 pandemic, seniors have shifted towards using more tech service solutions to accomplish their everyday tasks. Parks Associates found that during the pandemic, 29% of U.S. seniors ages 65 and older used video conferencing services and 27% used telehealth/remote consultation services. As they build comfort with using tech, seniors can easily transfer these new skills to utilize alternative tech solutions to manage their health.

ADT Health Partners with Senior Helpers to Offer More Independent Living Safety Options for Aging in Place

Partnership provides seniors more flexibility to continue their current lifestyles through mobile and home-based medical monitoring solutions Boca Raton, Fla., Dec. 9, 2019 – ADT (NYSE: ADT), a leading security, automation and smart home solutions provider serving residential and business