Fact Sheet

Fact Sheet


ADT is a leading provider of security, automation, and smart home solutions serving consumer and business customers through more than 300 locations, 9 monitoring centers, and the largest network of security professionals in the U.S. ADT’s mission is to help our customers protect and connect to what matters most. 


ADT offers many ways to help protect customers by providing 24/7 professional monitoring services as well as delivering lifestyle-driven solutions via professionally installed, do-it-yourself, mobile, and digital-based offerings. We are one of the largest full-service companies with a national footprint and we deliver an integrated customer experience by maintaining the industry’s largest sales, installation, and service field force. ADT was founded in 1874 and today serves more than 6 million residential, small business, and larger commercial customers.


On February 16, 2016, ADT was acquired by the private equity firm Apollo Global Management and merged with Protection One. Less than two years later, ADT emerged as a public company with an IPO on January 19, 2018, and continued trading with the ADT ticker on the New York Stock Exchange (NYSE: ADT).


ADT team members give back to their communities through the ADT Always Cares program. Since its launch, employees and their families have donated tens of thousands of volunteer hours to support hundreds of non-profit agencies.


ADT’s LifeSaver program honors ADT employees and first responders who helped rescue customers from potentially deadly emergencies, including fires, carbon monoxide leaks, and break-ins. Recognition events are a chance for families to meet the ADT employees who helped save their lives. Since 2011, ADT LifeSavers have been celebrated in 38 states and Puerto Rico. More than 650 ADT employees have been honored and over $600,000 has been awarded to 110 first responder agencies. Find out more about the ADT LifeSaver program here.


Blue by ADT is a flexible, expandable DIY smart home security solution that allows customers to customize a smart home security system to meet their individual needs while simultaneously offering the peace of mind that comes with ADT’s professional monitoring capabilities – with no long-term contracts required. In addition to a wide range of devices, Blue by ADT offers flexible service options, end-to-end encryption of data, video storage, and local SD storage.


In early 2020, Blue by ADT introduced its indoor, outdoor and doorbell cameras, plus a wi-fi extender and chime. And now, the Blue by ADT smart home security solution has expanded to include a smart home hub, door and window sensors, motion sensors, and a flood sensor. Support for temperature is coming soon. Blue by ADT devices and services are available for purchase at bluebyadt.com and on the brand’s Amazon storefront.

ADT Cybersecurity reduces the risk of cybercrime and helps protect against ransomware, catastrophic data loss, and other threats. ADT Cybersecurity has four service components: Managed Firewall, Secure Email, VPN Management, and Event Monitoring. Our technicians carry advanced industry certifications. They are expert solution providers with diverse experience across many platforms. These include Cisco, Fortinet, and SonicWall's Capture Cloud.
Businesses and organizations face a full spectrum of threats today. These range from visible intruders to malware hidden in routine communications. To meet this challenge, ADT launched CyPhy Secure. CyPhy Secure combines premise-based security and cybersecurity solutions into a single, affordable, approach. CyPhy Secure helps protect against well-known and predictable dangers. As well as those that undiscovered and yet-to-be imagined. ADT proudly offers this total approach to protecting businesses.

An ADT medical alert system is a way for seniors to continue living independently, stay safe, comfortable, and content in their own home. ADT Medical Alert systems have help buttons that allow two-way voice communication to the ADT Monitoring Centers in the event of a fall or other medical emergency. ADT’s senior-sensitivity trained monitoring professionals are available 24/7 to help with emergencies and to contact family members or loved ones on behalf of the senior. This is especially helpful for seniors who live independently and wish to maintain an active lifestyle on their terms while gaining added protection. This provides seniors and their friends, family, and caregivers extra peace of mind. We have connected care for the way today’s seniors live, staying in or stepping out.
ADT Health offers three medical alert systems to fit every lifestyle: On-The-Go, Plus, and Basic. The On-The-Go medical alert system is a portable unit with built-in GPS location tracking. The Basic medical alert system is ideal in-home protection to maintain independent living and the Plus medical alert system provides twice the coverage area of the Basic level.

ADT was named the #1 small business security provider in the U.S. by Strategy Analytics in 2020. ADT provides monitored intrusion detection, video surveillance, business automation, cyber protection, and access control to more than 500,000 small business locations in the U.S. - more than four times the number of locations of our nearest competitor.

ADT Commercial is a premier provider of commercial security, fire, life safety, and risk consulting services in the U.S. Since its merger with Protection 1, ADT has built upon its commercial capabilities and customer-focused approach with over 15 strategic acquisitions. These acquisitions include Red Hawk Fire & Security, Aronson Security Group, MSE Security, Advanced Cabling, and Commercial Protection Systems, Inc.


ADT Commercial is one of the nation’s largest systems integrators, providing solutions, installation, inspection, maintenance and monitoring services for highly integrated systems in complex commercial environments across the U.S. Each industry faces its own unique security challenges—requiring a tailored solution. ADT Commercial serves a wide variety of industries, including: banking and financial services, commercial buildings, education, retail, healthcare, hospitality, energy and utilities, pharmaceutical, and more.


ADT Multifamily brings smart home technology like locks, thermostats, leak detectors, and security to property managers and owners. Our solutions also extend outside the unit to include access control, CCTV, and commercial fire. We are fully integrated with the top property management software companies, putting control in the hands of your on-site staff without having to learn a new system. 


ADT Multifamily provides solutions that improve operational efficiency, deliver NOI, and improve resident retention. We offer end-to-end smart community packages that include: 24/7 monitoring, intuitive dashboards, always on cellular communication, national coverage, alarm monitoring certificates, resident access to the ADT mobile app, and service from our nationwide network of over 4,000 technicians.


ADT provides security and peace of mind both in the home and beyond to bring safety to customers on the go. In October 2019, ADT introduced its new mobile safety technology platform, Safe by ADT, that can be integrated into third-party apps, presenting an added layer of safety and security.  Examples of national brands utilizing Safe by ADT in their native apps include Lyft and Instacart.


SoSecure™ is ADT’s mobile safety product delivered via a free safety app that works on the Safe by ADT platform. Available on both iOS and Android, the app provides users with the ability to quickly and discreetly ‘call’ for help with a simple swipe or tap from their mobile phone’s locked screen on iOS or home screen on Android. SoSecure gives users access to ADT’s 24/7 professional monitoring and response from their mobile phone, giving greater peace of mind when on the go. SoSecure’s capabilities include GPS coordination, discreet chat, emergency contact notification, and professional monitoring expertise.


Elected officials and organizations who have publicly supported the SoSecure™ mobile safety product include: